Are there any additional charges or hidden costs?
There are no extra charges or hidden fees.

What if I move a load and the broker doesn't pay me?
Please call (775) 371-9906 and speak with a customer service representative if you found the load on Load Board International. We can prevent the broker or shipper from using our service.

What are the abbreviations for different trailer types?
Links to view our trailer types are conveniently located throughout the web site.

Why do I have problems logging in?
The most common reason members are unable to login is because they enter the wrong username and password. Quite often, they try to use login information for another load board.

I entered the correct username and password, but I can't login?
Our web site uses cookies, so please ensure your web browser is enabled to accept cookies. Cookies are small (safe) files placed on your computer when you browse web sites. Not all web sites use them, but many do. Web sites use cookies so they can track what you are viewing and recognize your computer when you come back to visit again.

Why do I keep getting logged off throughout the day?
The most common reason members get logged off is because there has been no activity for 60 minutes. Our servers do this for security reasons. It may also be because someone else is logging in with your username and password.

Can several people in my office use the same account?
We can setup your account for multiple users, so everyone can login and use Load Board International simultaneously.

Can several of my company's offices use the same account?
Each company office must setup and maintain its own account.

How do I change my account information?
If your phone numbers, address, credit card information or email address has changed, please call and speak with a customer service representative. They can also change your username and password if needed.

What browser should I use?
Although it's not necessary, we recommend using the latest browser available to download from Microsoft or Netscape. Because our site uses frames, you must use at least version 3.0 of Netscape Navigator or Internet Explorer.

Can AOL users use the service?
Many of our members use America Online, and there should be no problems.

Where are broker loads posted?

All broker loads are now posted at  www.brokerliveloads.com